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Latest articles from StatusPulse

Why Your Status Page Shouldn't Run on the Same Infrastructure It Monitors

Why Your Status Page Shouldn't Run on the Same Infrastructure It Monitors

Discover why your status page shouldn't run on the same infrastructure it monitors. Avoid costly downtime and keep customer trust with a 100% independ...

· 17 min read
The True Cost of Downtime for a 20-Person SaaS (With a Calculator)

The True Cost of Downtime for a 20-Person SaaS (With a Calculator)

Stop guessing. Learn the true cost of downtime for a 20-person SaaS with our calculator. We break down lost productivity, payroll waste & how to fix i...

· 17 min read
Component Impact Matrix: Modelling Partial Outages Without Confusing Your Customers

Component Impact Matrix: Modelling Partial Outages Without Confusing Your Customers

Learn to use a Component Impact Matrix for modelling partial outages. Stop confusing customers with binary status pages and build trust with clear com...

· 18 min read
Incident Webhook Alerts: A Useable JSON Payload Schema

Incident Webhook Alerts: A Useable JSON Payload Schema

Tired of messy data during outages? Get our webhook alerts for incidents: a JSON payload schema your team can actually use for faster, cleaner inciden...

· 16 min read
Scheduled Maintenance Windows: The 5-Step Playbook for Zero Customer Complaints

Scheduled Maintenance Windows: The 5-Step Playbook for Zero Customer Complaints

Learn how to manage scheduled maintenance windows with our 5-step playbook. Turn downtime into trust and eliminate customer complaints with proactive...

· 16 min read
Multi-Region Uptime Checks: Identify True Downtime

Multi-Region Uptime Checks: Identify True Downtime

Stop false downtime alerts. Our guide to Multi-Region Uptime Checks: How to Tell "It's Down" from "It's Down for Us" helps you verify true outages.

· 18 min read
Keyword vs Status Code Monitoring: Why You Need Both

Keyword vs Status Code Monitoring: Why You Need Both

Learn about keyword monitoring vs status code monitoring. A 200 OK can lie, causing silent outages. See how to verify your content is actually renderi...

· 16 min read
AI Incident Updates: Benefits, Risks & Best Practices

AI Incident Updates: Benefits, Risks & Best Practices

Learn about using AI to draft incident updates: benefits, risks, and guardrails. Turn logs into clear updates fast, avoid hallucinations, and keep hum...

· 17 min read
How to Write Incident Updates That Reduce Support Tickets by 60%

How to Write Incident Updates That Reduce Support Tickets by 60%

Learn how to write incident updates that reduce support tickets by 60%. Our guide provides a clear framework to build trust and keep your support queu...

· 17 min read
DNS Monitoring 101: Detecting Record Changes Before They Break Production

DNS Monitoring 101: Detecting Record Changes Before They Break Production

Stop DNS outages. Our guide to DNS Monitoring 101 teaches you how to detect record changes before they break production and prevent costly silent drif...

· 18 min read
Setting Up a Custom Domain for Your Status Page (With Automatic SSL)

Setting Up a Custom Domain for Your Status Page (With Automatic SSL)

Learn how Setting Up a Custom Domain for Your Status Page (With Automatic SSL) is simple. Ditch high fees and build brand trust with our 5-minute guid...

· 18 min read
Cron Job Monitoring with Heartbeat Endpoints: A Practical Guide

Cron Job Monitoring with Heartbeat Endpoints: A Practical Guide

Master cron job monitoring with heartbeat endpoints. This practical guide shows you how to stop silent failures and get alerts when scheduled tasks go...

· 17 min read